Geek Housecalls thanks you for a great 2021
We'll be out of the office from December 23rd until December 28th
We couldn't do it without you, our clients! We're thrilled we had such a productive 2021 and look forward to an even better 2022. Our office will be closed starting Thursday, December 23rd, and we'll be reopening on Tuesday, December 28th. If you are an existing customer, please feel free to access your Geek Housecalls Service Portal here and consult our Knowledge Base for solutions to a range of common tech issues. For critical and/or time-sensitive IT problems, please call our hotline at (844) 949-4335 (GEEK).
We wish you a wonderful and reflective holiday.
Frequently Asked Questions
What primary services do you offer?
For businesses, we specialize in managed IT servicess, including security solutions, asset management, data backup, onsite and cloud virtualization (AWS, Proxmox, Portainer, Kubernetes, Microsoft Azure), server colocation, managed network services, and more. Additionally, we offer device repair, e-waste recycling/asset disposition, audio/video services, server standup, and low-voltage cabling services.
For home users, we offer full service device repair, technical consultations, software configuration, home networking services, audio/video services (including cabling), and device security solutions.
Please note: we no longer offer repair or replacement of soldered DC laptop power jacks. Due to the high risk of damage to adjacent components, nonstandard industry soldering practices, and lack of availability of parts for certain devices, we cannot assume the liability involved with desoldering and resoldering these components.
What do you specialize in?
We pride ourselves in our onsite repair and installation services, as well as our full suite of managed tech services.
What are the rates of your services?
Our deliverables rates vary based on the service requested.
Our standard hourly onsite labor rate is $99 per hour.
What type of warranty do you provide (on custom work)?
We provide a one-year warranty on parts and workmanship.
